Care guidance

Is care or support right for you?

You do not need to know exactly what service to ask for. Tell us what is becoming difficult, what matters to the person and what support is already in place.

It may be time to ask for support if

Personal care, meals, medication or mobility are becoming difficult
Someone needs help staying safe at home or in the community
Family or unpaid carers are struggling to sustain the current arrangement
A person wants to build daily-living skills or move toward greater independence
A discharge, transition or change in health needs a planned package

What happens next

We gather initial information, arrange an assessment and decide honestly whether we can meet the needs safely. Asking does not commit you to accepting a service.

Talk through what support is needed

Start with a conversation or submit a detailed request through the client portal.