Edeen Care
Edeen Care

Referrals

Referrals and admissions

Families, individuals, advocates, social workers, health professionals and commissioners can contact us about a possible referral.

The referral process

  • Initial conversation and consent to share relevant information
  • Review of needs, risks, current plans and funding route
  • Assessment with the person and people they want involved
  • Written decision on suitability and a proposed support plan
  • Care planning, staff matching and an agreed start date
  • Early review after support begins

Information that helps

  • Current assessments and support plans
  • Medication, health and communication information
  • Known risks and agreed management plans
  • Desired outcomes, routines and personal preferences

No automatic acceptance

We will not accept a referral unless we are satisfied that we can provide safe, appropriate support. If we cannot, we will say so clearly.

Talk through what support is needed

Start with a conversation or submit a detailed request through the client portal.