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Terms of use

This website provides general information about Edeen Care and a way to contact us. It does not replace an individual assessment, care agreement, clinical advice or emergency support.

Using the information

We aim to keep information clear and current, but services and availability depend on assessment, staffing and agreement. Do not rely on website content as medical, legal or financial advice.

Accounts and messages

Keep account access private and provide accurate information. Do not use forms, portals or messages for unlawful, abusive or misleading purposes.

Urgent help

This website is not monitored as an emergency service. Call 999 in an emergency or NHS 111 for urgent health advice.

Talk through what support is needed

Start with a conversation or submit a detailed request through the client portal.